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BCS Foundation Certificate in Business Analysis

This comprehensive training covers the range of concepts, approaches and techniques that are applicable to Business Analysis. Candidates will develop knowledge and understanding of these aspects of Business Analysis. This certification provides a foundation for the range of specialist BCS modular certificates in the areas of Business Analysis, IS Consultancy and Business Change

Through this course you will:

  • Develop your skills to successfully support business change programs

  • Understand how to identify and evaluate options for improving your business

  • Gain an internationally recognized certification, enabling you to take your skills around the world

  • Become an Associate Member of BCS (for the first year) for free on gaining a certification and enjoy all the benefits of membership

  • Map your skills and identify your goals along your career path by following the SFIAplus industry-standard framework

Learning Objectives:

You will gain a broad knowledge and understanding of Business Analysis principles / techniques including:

  • The role and competencies of a Business Analyst

  • Investigation techniques, including interviews, observations, workshops and prototyping

  • How to categorize, analyze and manage stakeholders

  • How to model business processes

  • Making a business and financial case and assessing feasibility

  • How to establish, document and model requirements

Learning Objectives

Who should attend:

The Foundation Certificate is designed for people who want to understand business analysis, support change and improve business processes. Suitable for business analysts, business managers and members of their team, business change managers and project managers



Format and Material:

To help assimilate the tools and techniques learned, there is a mixture of various kinds of case studies throughout the course. A lively simulation help reinforce concepts learned.

There will be practice questions to prepare you for the exam.

Participants will need to be prepared for a high level of participation.

Course Contents:

1. What is Business Analysis

1.1 The origins of business analysis

1.2 The development of business analysis​

1.3 The scope of business analysis work​

1.4 Taking a holistic approach

1.5 The role and responsibilities of a business analyst​

2. The Competencies of a Business Analyst

2.1 Personal qualities

2.2 Business knowledge

2.3 Professional techniques

2.4 The development of competencies

3. Strategy Analysis

3.1 The context for strategy

3.2 The definition of strategy (Johnson, Scholes and Whittington 2008)

3.3 Strategy development

3.4 External environment analysis​

3.5 Internal environment analysis​

3.6 SWOT analysis

3.7 Executing strategy​

4. The Business Analysis Process Model

4.1 An approach to problem-solving

4.2 Stages of the business analysis process model​

4.3 Objectives of the process model stages

4.4 Procedure for each process model stage

4.5 Techniques used within each process model stage

5. Investigation techniques

5.1 Interviews​

5.2 Observation​

5.3 Workshops​

5.4 Scenarios​

5.5 Prototyping

5.6 Quantitative approaches

5.7 Documenting the current situation

6. Stakeholder Analysis and Management

6.1 Stakeholder categories and identification

6.2 Analysing stakeholders

6.3 Stakeholder management strategies

6.4 Managing stakeholders

6.5 Understanding stakeholder perspectives

6.6 Business activity models

7. Modelling Business Processes

7.1 Organisational context

7.2 An alternative view of an organisation

7.3 The organisational view of business processes

7.4 Value propositions

7.5 Process models

7.6 Analysing the as-is process model

7.7 Improving business processes (to-be business process)

8. Defining the solution

8.1 Gap analysis

8.2 Introduction to Business Architecture

8.3 Definition of Business Architecture

8.4 Business Architecture techniques

9. Making a Business and Financial Case

9.1 The business case in the project lifecycle

9.2 Identifying options

9.3 Assessing project feasibility

9.4 Structure of a business case

9.5 Investment appraisal

10. Establishing the Requirements

10.1 A framework for requirements engineering

10.2 Actors in requirements engineering

10.3 Requirements elicitation

10.4 Requirements analysis

10.5 Requirements validation

11. Documenting and Managing Requirements

11.1 The requirements document

11.2 The requirements catalogue

11.3 Managing requirements

12. Modelling Requirements

12.1 Modelling system functions

12.2 Modelling system data

13. Delivering the Requirements

13.1 Delivering the solution

13.2 Context

13.3 Lifecycles

14. Delivering the Business Solution

14.1 BA role in the business change lifecycle

14.2 Design stage

14.3 Implementation stage

14.4 Realisation stage

Course Outline

Exam & Certification

  • One hour, closed book

  • Multiple choice

  • Pass mark is 65% (26 out of 40)

  • Certification cost: INR 16,500 + GST

International Diploma in Business Analysis
The BCS, The Chartered Institute for IT, offers this internationally recognized certification, enabling you to take your skills around the world. The four modules required to apply for this certification include one foundation level course, and three practitioner level courses:

  1. BCS Foundation Certificate in Business Analysis

  2. BCS Certificate in Business Analysis Practice Training

  3. BCS Certificate in Modelling Business Processes Training

  4. BCS Certificate in Requirements Engineering Training

The International Diploma requires a 50 minute oral examination with two examiners. The questions will require you to apply your business analysis knowledge and understanding to scenarios described by the oral examiners. For additional information, write to us at

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